HBO Max HBO Max Error Codes 1k-0026 / 1k-0028 / 1k-0033 / 1k-0043 / 1k-0048 / 20000 / 20001 / 20002 / 20003

Use this when your thread is about HBO Max app or website.

JoKeR

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Reputation: 5%
Mar 31, 2025
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a) HBO Max error code 137
Generally indicates a problem with your internet connection or Wi-Fi signal. This could be due to a weak signal, an unstable connection, or a disconnect from your network.

b) HBO Max Error Code 1K-0026 in Xbox One+ (Happens with Disney+ app too)
Usually indicates a problem with your network connection or a temporary issue with the streaming service itself.

c) HBO Max Error Code 1K-0028 in Samsung Smart TV
Generally indicates a problem with the content being streamed, often related to the internet connection or the app itself.

"
error message on the Max app saying "Couldn't Play Content" - Error Code: 1K -0028, I've tried three different shows and it will let me play 30 seconds and then bam this message."

d) HBO Max Error Code 1K-0033
Its given by unknown reason via the App.

e) HBO Max Error Code 1K-0043
usually indicates a problem with DRM (Digital Rights Management), specifically with how the content is being protected for playback. This means your device, browser, or monitor might not be configured to support the necessary DRM protocols.

f) HBO Max Error Code 1k-0048
Its given by unknown reason via the App.
g) HBO Max Code 20000
Its given by unknown reason via the App in Samsung, and Rokus.
h) Max Code Error Code 20001
Its given by the APP in firesticks, android devices.
i) HBO Max error code 20002
Typically indicates an internal server error related to image storage. This can happen due to issues with the Image Store service or its connection to S3 storage, or low space storage in the device.

j) HBO Max error code 20003
Usually indicates a "failed to connect" issue, often related to internet wifi.

FIXES AND SOLUTIONS:
1. First and foremost... Please RESTART and after that reboot/shutdown/unplug from power. This will always fix most of the app problems, by clearing temporal cache and refreshing the operating system GUI and memory.

2. Update OS, Firmware and APP.
Please make sure you firstly update the APP and that you're running on the last version. If that doesn't help update the Firmware and lastly check for updates for the OS if there is any update available under settings depending on the device if a STB Box, Roku, Firestick, Xbox, NVidia Shiel, and Smart TVs.

3.
 
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